Continue exploring chapter 1 from the ISTQB Software Testing Foundation Level 2018 certification exam syllabus in this 16-video course, encompassing the fundamentals of testing relating to the test process and the psychology of testing. First, learners examine how context affects the test process, then the main groups of test activities that make up that process. Explore activities associated with test planning, monitoring, and control phases, and the test analysis and design phases. Also, the test implementation, execution, and completion phases of the process. You will explore various test work products created as part of the test process, including planning, monitoring, analysis, and design work products, test implementation products, and execution and completion products. Next, learn the importance of establishing and maintaining traceability between elements of the test basis and work products throughout the test process; the psychological factors influencing test success; effective communication skills needed between testers and managers; and how to differentiate between the mindset required for both testers and developers. An exercise on various phases of the test process concludes this course.