Course details

Administrative Support: Projecting a Positive Professional Image

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level

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Overview/Description
Mastering administrator essentials requires working on your communication skills. Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, you'll need to navigate the world of office politics while trying to remain true to who you are. In this course, you'll explore best practices for making a good impression as an administrative professional. You'll learn about projecting a professional image by building credibility, communicating honestly, respecting others, and practicing positive office politics.

Target Audience
Employees in administrative support positions, as well as individuals who want to refresh their administrative skills or who seek a job in administrative support

Prerequisites
None

Expected Duration (hours)
0.3

Lesson Objectives

Administrative Support: Projecting a Positive Professional Image

recognize the actions you can take to demonstrate your credibility

recognize the methods by which you can maintain your authenticity

choose actions to counteract a negative work environment

identify positive tactics that support and contribute to your boss's objectives

match actions that demonstrate colloborating and respecting the chain of command to appropriate examples

Course Number:
aad_01_a04_bs_enus

Expertise Level
Everyone