The Many Approaches to Facing Workplace Conflict
Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Overview/Description
When dealing with conflict at work, you need to be able to understand and adapt to the situation. Handling conflict effectively is a key skill in the workplace, especially when it comes to team conflict that could threaten organizational goals or employee well-being. In this course, you'll learn about various conflict management styles, and discover how managing team conflict quickly and appropriately can benefit both those involved and the organization as a whole. You’ll explore different approaches to conflict resolution, when to use them, and when to adapt your style. You’ll also learn about resolving conflict with difficult individuals.
Target Audience
Any individual who wants to develop or refresh their skills at recognizing and responding to workplace conflict
Prerequisites
None
Expected Duration (hours)
0.5
Lesson Objectives
The Many Approaches to Facing Workplace Conflict
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