Negotiating the Best Solution
Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level
Overview/Description
Negotiation is not a game where the “winner takes it all” - it’s a relationship-building process where those involved try to understand each other’s needs and think creatively about solutions. Central to this process are effective negotiating skills. In this course, you’ll learn how to build and maintain trust so you can find common ground with the other party. You’ll hone your negotiation skills by exploring how people with different personality types may react during negotiations. You’ll also learn how to manage emotions and interests, facilitate agreements, and overcome continued resistance. Finally, you’ll learn how to close a negotiation so that all parties involved are satisfied.
Target Audience
Individuals who want to develop their negotiation skills
Prerequisites
None
Expected Duration (hours)
0.5
Lesson Objectives
Negotiating the Best Solution
acm_12_a02_bs_enus
Expertise Level
Intermediate