Personal Skills for Effective Business Analysis

Personal Skills for Effective Business Analysis

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level

Overview/Description
The effective use of analytics tools and techniques is a key requirement when analyzing the business problems your organization is currently dealing with. However, it’s vital that you also possess a strong set of personal skills to help you process and understand the large amounts of data you’ll likely come across during your analysis. In this course, you'll learn about some of the personal competencies required by a business analyst. These skills are covered in the business analysis body of knowledge (BABOK), and include analytical thinking and problem solving, interaction skills, and communication skills.

Target Audience
Individuals interested in developing and refining business analysis skills; individuals preparing for the Certified Business Analysis Professional™ (CBAP®) certification exam

Prerequisites
None

Expected Duration (hours)
1.0

Lesson Objectives

Personal Skills for Effective Business Analysis

recognize behaviors that demonstrate learning, creative thinking, and visual thinking skills

recognize behaviors that demonstrate conceptual and systems thinking skills

recognize effective decision-making and problem-solving skills

recognize behaviors associated with effective teamwork, facilitation, and teaching

recognize characteristics of an effective leader and negotiator

recognize barriers to effective communication

recognize characteristics of effective verbal communication

recognize characteristics of effective nonverbal communication

recognize characteristics of effective written communication

recognize characteristics of effective listening

demonstrate your understanding of personal skills competencies

Course Number:
aba_04_a01_bs_enus

Expertise Level
Intermediate