Course details

Administrative Support: Working in Partnership with Your Boss

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number

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Overview/Description
Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, job satisfaction and career advancement require you to build a partnership with your boss. Good boss relationships involve mastering administrator essentials, dealing effectively with different management styles and handling confrontations. In this course, you'll learn about building and maintaining a true partnership with your boss and how this can be beneficial. You'll also discover approaches for dealing with different management styles, as well as various techniques for handling any confrontations you may have with your boss.

Target Audience
Employees in administrative support positions, as well as individuals who want to refresh their administrative skills or who seek a job in administrative support

Prerequisites
None

Expected Duration (hours)
0.3

Lesson Objectives

Administrative Support: Working in Partnership with Your Boss

recognize the key elements for building and maintaining a positive partnership with your boss

distinguish between different management styles

select ways of dealing with controllers and open managers

identify methods of responding to bureaucratic and entrepreneurial managers

select techniques to successfully avoid or deal with a confrontation with your boss

Course Number:
aad_01_a02_bs_enus