Measuring Outcomes and Using KPIs

Measuring Outcomes and Using KPIs

Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level

Overview/Description

To achieve business goals, you need to boost performance and growth in critical areas. Identifying these areas requires instituting the most suitable performance measurement systems.

In this course, you’ll learn how managing performance can be aided by identifying a performance problem using performance measurement systems. You'll also learn how to work with a key performance indicator (KPI).

Expected Duration (hours)
0.3

Lesson Objectives

Measuring Outcomes and Using KPIs

There is no objective for the Course Overview

identify the advantages of using a performance measurement system

identify the attributes of good key performance indicators

identify what factors should be considered when choosing a performance measure

identify the steps for selecting appropriate key performance indicators

identify methods of defining the characteristics and criteria for a performance measure

Knowledge Check: Using Performance Measurement

Course Number:
bs_ald10_a01_enus

Expertise Level
Everyone