Operations Management Functions and Strategies

Operations Management Functions and Strategies

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level

Overview/Description
Operations management is crucial for organizational success. It involves designing, planning, directing, and controlling all the processes in an efficient way to transform resources into quality goods or services. Operations include all the activities used to create and deliver goods or services. In this course, you'll learn the basics of operations management and how it can improve efficiency. You'll also learn about organizational strategy, Lean processes, and the transformation model. You'll be introduced to the general characteristics of operations in the manufacturing and service sectors, as well as common operations strategies. You'll also learn about a process for formulating organizational strategy, and about the main types of transformations.

Target Audience
Anyone working in operations management or another functional area who is looking to gain a working understanding of the operations functions in a service or manufacturing organization

Prerequisites
None

Expected Duration (hours)
0.5

Lesson Objectives

Operations Management Functions and Strategies

match key strategic functions of operations management with the types of decisions they typically involve

match key tactical functions of operations management with the types of decisions they typically involve

identify key differences between service and manufacturing organizations

match each phase of the process used to formulate organizational strategy with actions typically performed at that phase

identify characteristics of manufacturing operations strategies

identify characteristics of service operations strategies

categorize different types of transformations

identify key operations management functions and strategies, recognize the phases of a process for formulating organizational strategy, and identify transformation types

Course Number:
oper_45_a01_bs_enus

Expertise Level
Everyone