Navigating Challenging Situations with Diplomacy and Tact
Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Overview/Description
You’ll likely face unpleasant situations or tasks at some point in your career. Communicating with diplomacy and tact in these situations can inspire confidence. In this course, you'll learn to navigate difficult conversations and situations. You'll also learn how to communicate a difficult message effectively, write diplomatic and tactful e-mails, and handle angry and manipulative coworkers.
Target Audience
Individuals who want to improve their ability to communicate in a more diplomatic and tactful manner
Prerequisites
None
Expected Duration (hours)
0.5
Lesson Objectives
Navigating Challenging Situations with Diplomacy and Tact
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