Data Analysis and Root Cause Analysis in Six Sigma

Data Analysis and Root Cause Analysis in Six Sigma

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level

Overview/Description
A critical success factor when carrying out business process improvement is the ability to understand the vast amounts of data related to process design and process control. This course covers the data analysis and root cause analysis techniques used in Lean Six Sigma to implement process improvement. You’ll explore different Lean tools, such as probability distribution charts and normal and binomial distributions. You’ll also learn about other techniques used in Six Sigma, including the five whys, process maps, matrix charts, and force field analysis. This course is aligned to the ASQ Body of Knowledge, and is designed to assist Yellow Belt candidates toward achieving their certification.

Target Audience
Candidates seeking Six Sigma Yellow Belt certification, those who are new to the world of Six Sigma or have a small role, interest, or need to develop foundational knowledge, quality professionals, engineers, production managers, frontline supervisors, and all individuals including process owners and champions, charged with the responsibility of improving quality and processes at the organizational or departmental level

Prerequisites
None

Expected Duration (hours)
1.2

Lesson Objectives

Data Analysis and Root Cause Analysis in Six Sigma

distinguish between types of variables

identify characteristics of normal distribution

recognize situations for which you would use a binomial distribution

recognize how the shape of a distribution curve affects data interpretation

classify examples of causes of variations as either common or special causes

recognize the process for conducting a root cause analysis

recognize best practices when using 5 Whys Analysis

identify sources of information used when creating a process map

distinguish between process map symbols and their meanings

recognize how relational matrix charts are used for root cause analysis

recognize activities involved in carrying out a force-field analysis

demonstrate your understanding of using data analysis and root cause analysis in Six Sigma projects

Course Number:
apr_10_a02_bs_enus

Expertise Level
Intermediate